Privacy Policy

Updated: September 30,  2020


It is essential that all users of MedNavigator understand how our services work.  Together, our Privacy Policy and our Terms of Use agreement do just that. Whether you are one of our Registered Users or a visitor of the Website, these are important documents because they affect your rights and responsibilities.  Our Privacy Policy explains, in plain English, what information we collect on our Website, and how we collect, use, maintain, protect and disclose information obtained from you when you visit and/or use any portion of the Website. For clarification, this Privacy Policy only governs the data that we may collect through the Website, or that we might receive from you in connection with any of the Services. All other terms and provisions associated with the Website will be provided to you in the Terms of Use and/or Order Form or other end user license agreement.

Two important things to note at the outset:

  • This Privacy Policy applies to Registered Users, as well as Non-Registered Users. Where a portion of the Privacy Policy applies only to one or the other, but not both, we have clearly noted the difference.
  • As with our Terms of Use, which directly incorporates this Privacy Policy, you must agree to our entire Privacy Policy in order to use the Website and Services. If you do not agree to any portion of this Privacy Policy or our Terms of Use, please stop using our Website and Services immediately. By registering with MedNavigator or using our Services, you are consenting to our practices, as described in this Privacy Policy, regarding the collection, use, processing and disclosure of your Personal Information.  You are also agreeing to comply with the requirements contained herein.

Important Definitions

While we use plain English, it’s important that we all understand the same meaning of certain important terms used in our Privacy Policy and Terms of Use. Capitalized terms used in this Privacy Policy but not defined in this Privacy Policy have the meaning set forth in the Terms of Use.

This Privacy Policy applies to information we collect:

  • On this Website.
  • In e-mail, text and other electronic messages between you and MedNavigator and/or this Website.
  • Through mobile and/or desktop applications or solutions you download and/or access from this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Website.
  • Through your responses to surveys that we might ask you to complete for research purposes.


It does not apply to information collected by:

  • us offline (other than as described above) or through any other means, including on any third-party website; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.  

What Information We Collect and What We Do with It

Information Collected From Non-Registered Users

When you simply browse the MedNavigator Website, or otherwise interact with the Website, MedNavigator may automatically record certain information sent from a Registered and/or Non-Registered User’s browser, including the IP address from which you access our Website. For more information about our collection of Website access information, please see the section below titled “Log Information.”

In addition, online advertising and marketing networks with whom we partner may place anonymous Cookies (or similar technology) on a Registered and/or Non-Registered User’s device to deliver advertising and marketing materials tailored to your preferences or interests based on your online activities. For more information on Cookies, please see the section below titled Online Tracking, Cookies, and Ad Choices.

Registered Users: Creation of an Account and Submitting Personal Information

To use certain Services offered by MedNavigator, you must register and create an Account via our Website, or an Affiliated Website, and provide us with certain Personal Information and/or organizational information. The Personal Information we collect from Registered Users may include: your name, title, organization, address, phone number, company information, information regarding the employer you represent, an email address, and a password.  

By agreeing to our Terms of Use and creating an Account, you authorize us to access your profile, store your information, and share your information in accordance with our Terms of Use and Privacy Policy. While you always retain the ability to revoke this authorization and our access to your information by amending your MedNavigator account settings, data we have collected may be retained by MedNavigator for our internal business use, records and archives. For information about changing the status of your Member Profile, please see the Your Rights section below.

Information Not Collected on the MedNavigator Website

MedNavigator does not collect the following information from any users via the MedNavigator Website: your Social Security number; Individual Taxpayer Identification Number; driver’s license number; state-issued identification card number; or financial or credit account numbers, including credit card or debit card numbers.

Information Collected From Registered Users

By creating an Account, you authorize us to and we will disclose the Personal Information and other non-personal information you submit to us, to medical students, residents, providers and other healthcare professionals selected by you through the Services.  You acknowledge and agree that MedNavigator is not responsible or liable for any loss or damage to any person arising from the use of any Personal Information you may provide. 

Personal Information of Healthcare Professionals and Medical Students, Residents and Providers

MedNavigator maintains a database of healthcare professionals and medical students, residents and providers (“Candidates”). We may receive Candidates’ name, email address, physical address, and other professional information from (i) licensed databases such as DMD Marketing Corp. (DMD) or the American Medical Association Physician Professional Database (AMA PPD) and other similar databases which have obtained Candidates’ consent to share such information with us and; or (ii) through your direct consent given to MedNavigator or its Affiliates. We license the use of our database, in a limited format, to third parties so that they can search the database for professionally relevant reasons. Use of the database does not mean that we will give, sell, trade, or loan the actual information in the database (except as otherwise provided herein). Moreover, use of the database does not provide access to any contact information such as your email address or phone number. Rather, we may send you professionally relevant information on behalf of the third party. This will not result in your information being made available to the third party unless you take additional actions (e.g., responding to the e-mail, visiting the third party’s website, etc.). If you are a Candidate who takes additional actions with such third party, you understand that we have no control over and assume no responsibility for personal information you submit to such third party, and shall have no liability for any actions or inaction taken by such third party in connection therewith.

Online Tracking, Cookies, and Ad Choices

We use Cookies, which are small text files stored on a user’s electronic device to help us recognize you on the MedNavigator Website, enhance your user experience, understand your usage of our services, and ultimately show you advertising and marketing content that is relevant based on your browsing choices. Thus, while browsing the MedNavigator Website – whether or not you create an Account– we and online advertising and marketing networks with whom we partner may place Cookies (or similar technology) on your device to deliver ads and marketing material tailored to your preferences or interests based on your online activities. By visiting the MedNavigator Website, you consent to the placement of Cookies or similar identifiers on your web browser. In other words, both Registered User and Non-Registered Users may be subject to targeted advertising and marketing via Cookies.

If you are concerned about cookies stored on your computer, we encourage you to follow your web browser’s guidance for deleting cookies after completing a browsing session. Opting out of targeted advertising and marketing will not prevent you from seeing ads entirely, but the ads will no longer be delivered to you via targeting methods. You can also control the receipt of Cookies through your browser’s settings. Please note that some of our services may not function properly if Cookies are disabled.

How We Respond to Do Not Track Signals. We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Site.

Log Information

When you access our Website and/or your MedNavigator Account, our servers automatically record information sent from your browser, which may include your web request, Internet Protocol address, domain names, referring Uniform Resource Locator, browser type, browser language, and operating system; the date and time of your request and access; and Cookies that may uniquely identify your browser (collectively, “Usage Data”). We may combine Usage Data with Personal Information  in a manner that enables us to trace Usage Data to an individual user, and may collect, use, preserve and disclose Usage Data in any manner that we may collect, use, preserve and disclose Personal Information as provided herein (whether Usage Data is combined with any Personal Information or otherwise).

Use, Disclosure, and Sharing of Personal Information

Once you have registered an Account, we may use and/or disclose your Personal Information to perform the Services and for other purposes, including the following:

  • Provide you with access to MedNavigator Services;
  • Contact you to gather more information related to our Services;
  • To make improvements, customizations and/or other modifications to the Website and Services
  • Invite you to MedNavigator events and/or events of our affiliated and unaffiliated partners, including, without limitation job fairs;
  • Comply with legal and regulatory requirements;
  • Provide updates regarding your Account and Services provided by MedNavigator;
  • To notify you about changes to our Website or any Services or other products we offer or provide through it; and
  • For any other purpose with your consent, if required under applicable laws.

We may use and/or disclose aggregated, de-identified information about our users, and non-aggregated information that does not identify any individual, without restriction.

MedNavigator will not distribute, sell, rent, transfer, or otherwise disclose your Personal Information to any third party, except as follows:

  • If you are a Registered User, we may disclose your information to individuals in the database for purposes of providing the Services;
  • To other third party owned employment related websites;
  • To our subsidiaries and/or Affiliates;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of all or any portion of our assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, in which Personal Information held by MedNavigator about our Website users is among the assets transferred;
  • To business partners and suppliers as necessary to perform services on behalf of MedNavigator, including, without limitation DMD Marketing;
  • If we believe disclosure is necessary to identify, contact, or bring legal action against someone who may be injuring or interfering with MedNavigator’s rights or property, or otherwise harming any other individual by utilizing MedNavigator’s website or services;
  • To enforce or apply our Terms of Use and other agreements;
  • When you have consented to such disclosure; and
  • To comply with any court order, law or legal process, including responding to any government or regulatory request.

Any disclosures made by you directly to a third party, including to a potential candidate or employer, are not covered by this Privacy Policy, though they may be governed by privacy policies of those third parties.

Other Websites

Our Services may allow you to link directly to other websites. Personal Information you provide to MedNavigator to enable creation of your Account and to facilitate the use of our Services is handled pursuant to terms of this Privacy Policy and our Website’s Terms of Use; other websites, however, may have different privacy policies, and we encourage you to read them. Further, for your convenience, you may be directed by MedNavigator (through posted links or otherwise) to websites that are not owned or controlled by MedNavigator and that may collect Personal Information from you. You access those sites at your own risk.

We also do not exercise control of other websites that may display information about MedNavigator and our Services, or direct how those other websites may collect, distribute, or otherwise use your Personal Information. Such websites may place their own Cookies or similar files on your computer, collect data, or solicit Personal Information from you. We do not guarantee the security of any information that you may disclose on other websites, and MedNavigator is not responsible or liable for those websites’ policies, actions, or content.

User Communications

In order to process your inquiries, respond to your requests, and improve our services, we may collect and retain electronic messages, mail, and other communications that you send to MedNavigator or that you may send to other Registered Users, as well as the information contained therein or associated therewith, including without limitation, read receipts, user opens and click through rates.

Retention of Data

Unless otherwise prohibited by applicable laws, we may retain residual information about you, including in our backup files or database, particularly when such retention is required by law or is pursuant to legitimate business purposes. Except as otherwise required under applicable laws, including the GDPR if you are an EU data subject, you agree that we are under no obligation to delete or modify information that you have previously chosen to provide us. Please remember that if we have already disclosed some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of that information by the parties to whom we have made those disclosures.

Accessing, Controlling, Updating, and Deleting Data

When you use MedNavigator, we work to provide you the ability to access, review, correct, edit, or remove the Personal Information and related content that you have provided to us. You can do this by logging into MedNavigator and accessing your Account. You must identify yourself before we can process any request to access, review, correct, edit, or remove such information. Although most changes will occur immediately, some information may stay stored on your browser’s web cache. We take no responsibility and are not liable for information stored in your cache or on any other electronic devices through which you may access MedNavigator.

We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. (In some instances, a request that requires disproportionate technical effort to accommodate may be processed for an additional fee.) You authorize us to use and disclose, in accordance with this Privacy Policy and the Terms of Use, any new or modified information that you provide. Please note our data retention practices identified above.

Other Privacy Concerns.

Children’s Privacy.  We are committed to protecting the privacy of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Our Services are not directed to children or designed to attract them. You must be at least 13 years of age to use our Services. We do not knowingly collect, use, or disclose Personal Information about users that are under 13 years of age. If we later learn that a user is under 13 years of age, we will remove that user’s Personal Information from our databases and prevent the user from further using our Services.

California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of Personal Information to third parties for their direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for their own direct marketing purposes. California residents who have profiles on our Websites and are under the age of 18 are entitled, in accordance with California law, to request and obtain removal of content and information that they themselves post on our Website.

Choices for Personal Information

We will ask for your consent prior to collecting or using Personal Information for any purpose other than those described in this Privacy Policy or other supplementary privacy notices. You may be given the option to opt out of some of our data-collection practices. If we propose to use Personal Information for any purpose other than those described in this Privacy Policy or other supplementary privacy notices, we will provide you with an effective way to opt out of such use. Please note that declining to submit Personal Information for any MedNavigator Service may prevent us from being able to provide that Service to you.

Opt-Out/Changing Your Account

You may unsubscribe or opt out of any of our email lists, electronic newsletters, bulletins, guides or marketing campaigns at any time by following the instructions included in such email or other communication, or by contacting our service team by phone at 800-776-8383 or emailing them at [email protected].

If you wish to change the status of your Account, you may so do by calling our service team by phone at 800-776-8383 or emailing them at [email protected].



DMD Healthcare Communications Network? Privacy Statement

1.1.1 In order to be transparent regarding Member’s participation in the HCN, Member shall update the privacy policy for all websites at which HCP PII is collected to include the following:
DMD Healthcare Communications Network Participation Disclosure
This website is a member of the DMD Healthcare Communications Network (the “HCN”). HCN is owned and managed by DMD Marketing Corp (“DMD”) and is designed to enable DMD and HCN members to provide medically relevant business communications to authenticated health care professionals.
Your registration at this website includes registration with HCN. As a result, your contact and other professionally relevant information will be disclosed to DMD and each HCN member to provide you medically relevant content as described in the HCN privacy policy available at The HCN privacy policy provides details on how to manage your information, including opting out of participation in the HCN.
To the extent that this site’s privacy policy conflicts with the HCN privacy policy, with respect to the use of this information by HCN, the conflict will be resolved in favor of the HCN policy.